Important Notice:

With effect from 1 September 2020, the following services provided by Sky Leader Limited will no longer be available due to service restructuring and resources integration.


Personal Customer:

Secretarial Service
Features of Call Forward Roaming Service including Block the Blocker, Caller Password and Remote Call Forward


For enquiries and details, please call Customer Service hotline at (Personal) 2157 1579.
 

From Aug 1, 2020 onwards, an administrative fee of HK$28 will be charged on each postal bill; an administrative fee of HK$10 will be charged on each SMS "Payment Notice". If you wish to receive the bill by email, please register at IDD1579 Online Web Center 1579.com.hk or call our customer service hotline for registration. In addition, the administrative fee of HK$5 will be charged for all types pf payment methods (except for the payment by Cheque or Direct Debit), the charges will be shown on the next bill.

From Apr 1, 2020 onwards, the IDD 1579 standard rates of some major countries/ regions will be adjusted. For details, please refer to a new rate table as below.

1579Standard_Apr20

Important notice:
 
From Oct 1, 2019 onwards, an administrative fee of HK$20 will be charged on each postal bill; an administrative fee of HK$5 will be charged on each SMS "Payment Notice". If you wish to receive the bill by email, please register at IDD1579 Online Web Center https://vcsc.1579.com.hk or call our customer service hotline for registration. In addition, the administrative fee of HK$5 will be charged for all types pf payment methods (except for the payment by Cheque or Direct Debit), the charges will be shown on the next bill.
 
From Oct 1, 2019 onwards, the IDD rates of some major countries/ regions will be adjusted. For details, please refer to a new rate table as below .

79Standard_Oct19

From October 2019 onwards, if the total accumulated amount due of your account is equal to or more than HK$70, the bill will be issued on a monthly basis; if the total accumulated amount due is less than HK$70, the bill will be issued every 180 days. Please settle the amount on or before the due date shown on the bill.

Sky Leader Customer Data Retention Policy

In order to strengthen data protection of our customer data, Sky Leader reserves the right to delete from our databases personal data related to our customers. Those accounts whose services are disconnected and/or has no recent usage will be considered.

To continue using our service, the related customer must contact our customer service department to register the service again before using.

For any enquiries, please call the Customer Service Hotline at 2157-1579 (Residential Customer).

IMPORTANT NOTICE:
 
Please be informed that due to the inevitable cost increase, the rate of IDD Service in different regions may be adjusted. For enquiries and details, please call Customer Service Hotline at (Residential) 2157 1579.
 

IMPORTANT NOTICE:

Please be informed that due to the inevitable cost increase, the IDD Service Monthly Fee for particular customers will be adjusted from next service period. Related General Terms & Conditions will remain unchanged.

For enquiries and details, please call Customer Service Hotline at (Residential) 2157 1579.

Scheduled System Upgrade (On June 24, 2018 from 00:00:01 am to 00:08:00 am)
 

IMPORTANT NOTICE:

To further enhance service of Sky Leader (IDD 1579), we are pleased to inform you that our system will be upgrade on 24 June 2018 (Sunday) from 00:00:01 am to 00:08:00 am. During this period, all web portals/websites/email communications will not be accessible.

We apologize for any inconvenience that may cause.

For enquiries,

please call Customer Service Hotline at (Residential) 2157 1579.

Notice: IDD95013 service will discontinue at 1st October 2016

Thank you for your continuous support to our services. Please note that with effective at 1st October 2016, the IDD95013 service will be discontinued.
This business arrangement will not affect other services you have registered under our company.
If you have any query, please contact our customer services at 2157-1579. Thank you for using our services.
 

Please be informed that due to cost increase, the Long Distance Calls Service will be adjusted with effect from 1 August 2015. The rate for calling all destinations with "Usage Based Plan" will be increased by 2¢F* per minute and the related terms & conditions will remain unchanged.
*For the rate calling Macau effective 1 August, 2015, please call Customer Service Hotline.